Maximizing Revenue,
Enhancing Service,
Elevating the Guest Journey

Welcome to Eclipse Consultancy, a leading revenue consultancy specializing in the hotel and resort sector. With over 15 years of experience across all departments of the hospitality industry, we are experts in driving growth, optimizing revenue, and improving customer service.

We believe that a deep understanding of the customer journey is key to every successful revenue strategy. That’s why we believe in using mystery shopping analysis as a core tool to uncover hidden revenue gaps, assess service quality, and identify opportunities for improvement.

Our tailored solutions help you not only enhance guest experiences but also maximize profitability by aligning your operations with guest expectations. Whether you're looking to refine your pricing strategy, boost service levels, or identify new revenue streams, we’re here to help your business thrive.